Offline access provides the ability to connect to sales and customer relationship management (CRM) information on a mobile device, even when not connected to a network or having one. Organizations that provide services to generators in hospitals, cranes at remote construction sites, or agricultural equipment in distant fields cannot afford to be without access to their data. As your valuable assets are located in many different types of work sites, it is essential to have a mobile application that allows you to manage inspections, work orders, and signatures, even without a mobile connection. To fully automate your field services organization, a mobile application with offline functionality should be a priority for your technicians. This integration enables you to open documents from either service directly in the Dropbox web interface.
The user interface could use some improvement, but this is a minor issue for an otherwise excellent service. Technology-savvy entrepreneurs possess the skills needed to use and access increasingly complex information on increasingly complex mobile devices. Offering offline access to web applications is a major shift, as it allows users of all types of companies - from internal users of large companies to consumers of B2C services - to rely on a web application for their daily business and leisure activities without worrying that a network interruption or lack of connectivity will cause them to lose their work or be unable to access critical data.
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